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 TOA
USA Repair
Information
Important information to understand when shipping your TOA product to the repair center: Each individual product should be boxed separately in packaging sufficient to safely reach the repair center and return safely to the customer. The customer may be charged for new shipping packing materials if the inbound shipping packaging is unsafe for the repaired product return shipment to the customer. The repair center is not responsible in the event the product is physically damaged during the inbound shipment. The repair center shall initiate a damage claim with the shipping company for all products received from the customer with shipping damage. Products received by the customer from the repair center in damaged condition should file a damage claim with the returning shipping company. Shipping charges are the responsibility of the customer for all products shipping into the repair center. The customer shall be responsible for all return shipping charges to and from the repair center for all Out of Warranty product repairs. TOA will pay shipping charges for In Warranty product repairs shipped back to the customer via standard Ground service. Customers requesting expedited (Air or Next Day type) shipping of In Warranty repairs shall be responsible for these expedited shipping charges. To arrange for repair of your TOA product, please contact one of the following factory-authorized service centers (please note product type):
TOA Electronics, Inc.: (800)733-4748
TOA Electronics, Inc. provides Repair Services for Amplifiers, Mixers, Processors and Speakers for the following states: AK, AZ, CA, CO, HA, ID, KS, MT, ND, NE, NV, NM, OK, OR, SD, TX, WA, UT TOA Electronics, Inc. provides Repair Services for: TS-800, TS-900 IR Conferencing System, N-8000 IP Security Intercom and CCTV products: Nationwide Spectrum Sound: (317)923-7868 Indianapolis, IN (Call for Return for Service Authorization number and shipping instructions) Product Types Repaired: Amplifiers, Mixers, Processors, Speakers and Intercom
WISSCO: (800)854-6280 Newport Beach, CA (Call for Return for Service Authorization number and shipping instructions) Product Types Repaired: Wireless Microphone Systems Wissco provides Repair Services for Wireless Microphone products: Nationwide Replacement Parts You can order TOA service parts by calling:
Note: Replacement parts are no longer available for the following discontinued products: Speakers:
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