Support

Support

Customer Service, Sales  & Order Entry

Hours of Operations

Phone
Email

General Fax Number

Eastern Time Zone - 8:00 AM - 6:00 PM, Mon. - Fri.

(650) 452-1200 (800) 733-7088
orders@toaelectronics.com

(650) 452-1250 (800) 733-9766


Technical Services & Product Support

Hours of Operations

Phone

Email

General Fax Number

Eastern Time Zone - 8:00 AM - 8:00 PM, Mon. - Fri.

(650) 452-1200 (800) 733-4748
TechSupport@toaelectronics.com

(650) 452-1250
 (800) 733-9766



TOA Sales Managers

National Sales Manager
Kevin Wilkin
1 Harmon Plaza, Suite 602
Secuacus, NJ 07094
Phone:
KevinW@toaelectronics.com
Sales Group Manager - West & Central
WA, OR, ID, MT, WY, UT, CO, AK, HI, CA, NV, AZ, NM, MN, SD,   
ND, WI, IL, IA, KS & NE
Kimberly Speidel
Phone:(650) 452-1206
kimberlys@toaelectronics.com
Sales Group Manager - Notrheast & South
ME, VT, NH, MA, RI, CT, NY, NJ, PA, MD, DC, VA, DE, OH, WV,
IN, KY & MI
Jonathan Allen
Phone: (650) 452-1244
jonathan_allen@toaelectronics.com
Regional Sales Manager - West
CA, NV, AZ & NM
Thomas Caylor
Phone: (650) 224-9645
ThomasC@toaelectronics.com
Regional Sales Manager - Central & Rockey Mountains   
IL, WI(East), MO, IA, KS, NE, CO, ID(East), MT(East), UT & WY
John King
Phone: (551) 482-0390
johnk@toaelectronics.com
Regional Sales Manager - Southeast
AL, GA, MS, NC, SC, TN & FL
Ian Weingold
Phone: (404) 229-5600
ianw@toaelectronics.com
Regional Sales Manager - Gulf
AR, LA, OK & TX
Wayne Jemmott
Phone: (551) 579-9185
waynej@toaelectrnocis.com
Regional Sales Manager - Latin America
Paul Diaz
Phone: (973) 444-0530
pauld@toaelectronics.com

Please note: For International (non-USA) contacts: please visit the 

TOA Global Site

Service Repair Contacts

Limited Warranty Period - United States

Limited Warranty Period - Mexico, Guatemala, and Costa Rica



USA, MEXICO & CENTRAL AMERICA EMAIL INQUIRIES ONLY:
(please send your inquiry to only one email address below)

CUSTOMER SERIVICE
(Contact for all order inquiries)

orders@toaelectronics.com
PRODUCT SUPPORT

TechSupport@toaelectronics.com
PARTS

parts@toaelectronics.com
GENERAL INQUIRIES

info@toaelectronics.com
Emails should include the following basic contact information: 
Customer Name, Company or Organization Name and Telephone Number


Request for FREE design support

TOA offers FREE engineering and design support. Contact our product support department to learn more. Click here to request for free design support.


How to buy TOA Products

For information on purchasing TOA products, finding a local TOA dealer, or, if you're interested in becoming a TOA dealer, visit the TOA Sales Representative listing. For inquiries outside of the USA, visit the Contact Us section.


TOA USA Repair Information

For service repair information for TOA products purchased in the USA, click here.


Product Documentation

Visit product pages for downloadable specification sheets, owner's manuals, A&E specifications, CAD files, software and more.


Technical Services - Product Support

Call our technical specialists at (800) 733-4748 between the hours of 8:00 AM and 5:00 PM EST.

If you're calling for troubleshooting assistance, please put together the following items before you call:

  • Installation and Operating Manuals (available for download at each product page).
  • Clearly Documented Symptoms
  • Jobsite Documentation (wire numbering charts, programming data, etc.).
  • Tools you may need.
  • Multimeter
  • Impedance Meter, e.g., TOA ZM-104.

To see a list of our discontinued products, please click here.


UPS TOA Order Tracking

Click here to track your order.

NOTICE: UPS authorizes you to use the UPS tracking system solely to track shipments tendered by or for you to UPS for delivery and for no other purpose. Any other use of the UPS tracking system and/or information is strictly prohibition.

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